PRIVACY POLICY

Blockz Lab Pte Ltd ("we," "our," "us") is committed to safeguarding the privacy of individuals and protecting personal data in compliance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal data.

Scope of Policy

This Privacy Policy applies to all personal data collected by us through our website, services, and any other means. By interacting with us, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

Collection of Personal Data

We collect personal data in the following ways:

Direct Collection: When you provide data to us directly (e.g., through forms, emails, or phone calls).

Automated Collection: Through the use of cookies, web beacons, and other tracking technologies on our website.

Third-Party Sources: From our business partners or other third parties with your consent.

Types of personal data we may collect include:

  • Name

  • Contact information (e.g., email address, phone number)

  • Mailing address

  • Payment information

  • Any other information you provide us

Purposes for Collection, Use, and Disclosure of Personal Data

We collect, use, and disclose your personal data for the following purposes:

  • Service Delivery: To provide, operate, maintain, and improve our products and services.

  • Order Processing: To process transactions and manage orders, including delivery and payment processing.

  • Communication: To communicate with you about updates, promotions, and customer support.

  • Personalization: To personalize your experience on our website and tailor our services to your preferences.

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

  • Marketing: To send you marketing materials about our products and services (with your consent).

Consent

By providing your personal data to us, you consent to our collection, use, and disclosure of your personal data for the purposes stated above. You have the right to withdraw your consent at any time by contacting us (see Section 10). Withdrawal of consent may affect our ability to provide you with certain products and services.

Disclosure of Personal Data

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, delivery services).

  • Affiliates and Subsidiaries: Our affiliated companies for operational purposes.

  • Legal Authorities: Law enforcement agencies, regulatory bodies, or other government entities as required by law.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Protection of Personal Data

We implement a variety of security measures to ensure the confidentiality, integrity, and availability of your personal data, including:

  • Encryption of sensitive data

  • Secure access controls

  • Regular security assessments and audits

  • Employee training on data protection

Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal data is no longer needed, or if you request its deletion, we will securely delete or anonymize it.

Access to and Correction of Personal Data

You have the right to:

  • Access: Request a copy of your personal data that we hold.

  • Correction: Request correction of any inaccurate or incomplete personal data.

To exercise these rights, please contact our Data Protection Officer (see Section 9).

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the effective date will be indicated at the top.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described herein.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, please contact our Data Protection Officer:

Data Protection Officer

Blockz Lab Pte Ltd

Singapore

Email: [email protected]

Phone: +65 9191 7549